
We appreciate your interest in becoming a Volunteer Crisis Supporter with Lifeline Canberra and invite you to read and link to further information below.
The next Crisis Supporter Information Session will be held via Zoom on Thursday, 8 June 2023.
To register your interest or if you would like to know more about becoming a Telephone Crisis Support Volunteer please email:
TCSVolunteerEnquiries@act.lifeline.org.au
We appreciate all of your support.
Frequently asked questions
about being a Crisis Supporter with Lifeline Canberra
What are the benefits of volunteering as a Lifeline Crisis Supporter?
Genuinely making a difference in people lives
Gain Practical experience
Personal growth
Professional development
Possible Career opportunities
Giving to your community
Belonging to the Lifeline Community
Ongoing support
Meeting new people
New experiences
What is CSWT?
CSWT stand for Crisis Supporter Workplace Training.
CSWT has been created to equip students with the necessary skills and knowledge needed to undertake the Crisis Supporter role within Lifeline.

What it’s like being a Lifeline crisis support counsellor during the coronavirus pandemic.
ABC Life by Ruben Mackellar, as told to Moataz Hamde
I’m a Lifeline crisis support counsellor.
Over the past couple of months, we’ve received more calls for help than any other time in Lifeline’s 57-year history.
People from all walks of life, from all over Australia waiting in the call queue.